FAQs

What does Mubarak Chicken do?
Mubarak Chicken is a delivery service that brings fresh chicken from trusted suppliers directly to your home or business in Rajahmundry. We are not a manufacturer or processor—our focus is on safe, reliable delivery of quality poultry products.

How do I place an order?
You can order through our website, mobile app, or by calling our customer service number. Once your order is confirmed, you will receive an estimated delivery window.

What payment methods do you accept?
We accept cash on delivery, UPI, PhonePe, and major credit/debit cards. All payments are processed securely, and you will receive a payment confirmation once your transaction is complete.

How does PhonePe payment work?
At checkout, select the PhonePe option. You’ll be redirected to the PhonePe interface to authorize your payment. Once your payment is verified, you’ll receive a confirmation on your device and from Mubarak Chicken. If there are any issues, our support team is available to help.

What if my payment fails?
If your payment fails, you may retry or choose another payment method. If the payment is deducted but your order does not go through, please contact our support for a quick resolution.

How do I track my order?
After your order is confirmed, you’ll receive a tracking link via SMS, email, or in your account dashboard. You can view the status and estimated delivery time in real time.

What if I’m not home when my delivery arrives?
Our delivery team will call you to coordinate. If you’re unavailable, we’ll try to arrange a suitable time for redelivery. You can also provide special delivery instructions when placing your order.

Do you deliver to all areas of Rajahmundry?
We cover most residential and commercial neighborhoods within city limits. Check our website or contact us to confirm delivery to your area.

What should I do if there’s a problem with my order?
Contact our customer support immediately. For quality issues with perishable goods, please reach out as soon as possible for a replacement or refund.

Can I order in bulk for my business or event?
Yes! Please contact us directly for bulk orders, special requirements, and business partnerships. We offer flexible delivery schedules and competitive pricing for restaurants, hotels, and event organizers.

Are there any restrictions on what you deliver?
We deliver a wide range of chicken products, but some items may have restrictions based on local regulations or supplier policies. If you have questions, please ask before ordering.

How can I contact customer support?
You can reach us by phone, email, or live chat on our website. Our support hours and contact details are listed on the Contact Us page.