Privacy Policy
Mubarak Chicken is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our delivery service, website, or mobile application.
Information We Collect
When you place an order, register an account, or contact us for support, we may collect personal information such as your name, address, phone number, email address, payment details, and delivery instructions. We also collect information about your device and browsing activity to improve our service and user experience.
How We Use Your Information
Your information is used to process orders, verify payments, communicate about your delivery, respond to inquiries, and provide customer support. We may use your contact details to send service-related notifications, order updates, and occasional promotional offers (with your consent). Aggregated, non-personal data may be used for analytics, reporting, and service improvement.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. All online transactions are encrypted, and payment information is processed securely through trusted gateways.
Data Sharing
We do not sell or rent your personal information to third parties. Your information may be disclosed only as necessary to fulfill your orders, process payments, comply with legal requirements, or protect our rights and safety. Service providers who assist us with logistics, payment processing, and customer support are contractually obligated to maintain the confidentiality and security of your information.
Your Rights
You have the right to access, correct, update, or delete your personal information at any time by contacting us or through your account settings. You may also opt out of marketing communications by following the unsubscribe instructions included in each message.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can adjust your browser settings to refuse cookies, but this may affect certain features of our service.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our service after such changes constitutes acceptance of the updated policy.
If you have any questions about our Privacy Policy, please contact our customer support team.